"S up your sleeves" right at work
From June 20 to 26, Hanoi will conduct a trial operation of the two-level government model to test the coordination and operation capabilities of the new apparatus, before officially implementing it from July 1, 2025.
Recorded at Tay Mo Ward People's Committee, at exactly 7:30 a.m. on June 20, all assigned cadres and civil servants were present, immediately starting the new task. Departments proactively approach the process of handling administrative procedures according to the two-level government model. Basically, the machinery system and transmission lines ensure stable operation.
On the first day of trial operation, cadres and civil servants of the new Tay Mo ward received and processed documents and administrative procedures according to new functions. Immediately afterwards, leaders and officials of Tay Mo ward attended a training session on network security protection, information security and document and archive work, serving the arrangement of the government apparatus.
An officer of Tay Mo Ward People's Committee shared that the trial operation is an opportunity for officers of departments and offices to get acquainted with the new process, operate work smoothly according to assigned functions and tasks, ensuring continuity and efficiency in handling work when the new government model comes into official operation.
At the one-stop-shop department for handling administrative procedures, the ward's civil servants are still performing normally. It was recorded that in the morning, there were more than 10 citizens coming to the one-stop department to handle procedures such as birth certificates, land procedures, civil status, etc.
When coming to do the certification procedures, Mr. Chinh - a citizen in the new Tay Mo ward shared: "I often have to come to do administrative procedures, but every time I come to work, the staff of the People's Committee of the old Dai Mo ward and now the new Tay Mo ward are very enthusiastic, supporting people when doing administrative procedures".
Although there was only 1 week of testing (from June 20 to June 26), the workload was large, but the cadres and civil servants of the capital were able to identify their thoughts and promote all their internal resources to ensure the highest quality of work.
Officials and civil servants in Hanoi with the support of the City's working groups also actively promote responsibility in receiving, handling and returning administrative procedure results to organizations and individuals.
Proactive, ready to serve people effectively
In the coming time, Vice Chairman of the new Tay Mo Ward People's Committee - Mr. Nguyen Tien Hung - said: "Today, we are implementing a trial operation of the two-level local government model, while still ensuring the reception and settlement of administrative records in the old Dai Mo ward.
With the spirit of "testing", we create hypothetical situations, assign civil servants to perform tasks, operate with system accounts, receive and handle work in specialized departments".
Mr. Hung said that on the first day, the ward has reviewed facilities and equipment to ensure the best operating conditions and service for the people. "We proactively prepare adequate equipment, especially at the one-stop department, to quickly and effectively meet and resolve administrative procedures transferred," he emphasized.
According to Mr. Hung, the group of administrative procedures that the new ward will receive includes the fields of land, justice, culture - society... These procedures were previously undertaken by the old Dai Mo ward. From July 1, the new ward will receive additional administrative procedures that are under the authority of the district level, thereby expanding the scope of settlement at the local level, ensuring smoothness, efficiency and more convenience for people.
"When starting the new job, the ward's cadres and civil servants have been fully trained. During the work handling process, if any problems arise, we will promptly fix them to ensure the best interests of the people," Mr. Hung affirmed.
