Accordingly, in a few hours on October 4, many YouTube users suddenly received notification that their channel was deleted and their accounts were banned for violating "anti- Junk letter policies, fraud and scams".
It is noteworthy that many users have not posted videos or have any activities related to violating these policies. This is considered a system error on YouTube's part.
This problem occurs to many users around the world, from the United States, Europe to Asia. These users not only lost access to their YouTube accounts but also could not watch videos or use related services such as YouTube Music.
This especially affects users who have signed up for premium service packages such as YouTube Premium, making them unable to access playlists, saved content, or features for which they have paid. Some users have expressed their frustration at the sudden loss of all their efforts and data.
YouTube has officially confirmed the issue and said the company is actively restoring the mistakenly deleted channels as well as access to paid subscription packages such as YouTube TV, YouTube Premium and YouTube Music.
Accordingly, on the afternoon of October 4, all channels that were mistakenly deleted for the reason "Gwards and Fraudulent Behaviors" were completely restored, as well as access to fee-paying membership rights were also restored.
However, some users said they are still experiencing loss of playlist despite having their accounts restored. The YouTube representative explained that this is just a delay and all content will be fully restored in the near future. YouTube promises that all content, including playlists and saved videos, will be restored soon.
In addition, users are encouraged to contact YouTube's support team if they still encounter account-related problems or missing content after recovery.
In addition, YouTube also allows users to file appeals if they believe their accounts have been deleted or banned incorrectly. Some have tried this method and reported that their accounts have been completely restored after submitting their appeals.
This incident is considered a serious mistake from YouTube. Currently, the company has not yet provided more detailed information about the cause of this problem, but they are working to fix it to bring the best experience to users.
