YouTube Fixes Issues With Accidental Channel Deletion and Account Bans

Văn Thắng |

Recently, YouTube confirmed the incident of mistakenly deleting channels and banning accounts, and said it is actively restoring the channels.

Accordingly, within a few hours of October 4, many YouTube users suddenly received notifications that their channels were deleted and their accounts were banned for violating "anti-spam, deceptive and fraudulent behavior policies".

YouTube gap su co he thong tren toan the gioi gay buc xuc cho nguoi dung. Anh: AFP
YouTube has a system problem worldwide, causing frustration for users. Photo: AFP

It is worth noting that many users did not upload videos or have any activity related to violating these policies. This is considered a system error on YouTube's part.

This issue is affecting many users around the world, from the United States, Europe to Asia. These users not only lose access to their YouTube accounts, but also cannot watch videos or use related services like YouTube Music.

This has particularly affected users who have subscribed to premium services like YouTube Premium, leaving them without access to playlists, saved content, or features they have paid for. Some users have expressed frustration at the sudden loss of all their hard work and data.

YouTube has officially confirmed the error and said the company is “actively restoring channels” that were mistakenly deleted, as well as access to paid subscriptions like YouTube TV, YouTube Premium, and YouTube Music.

Accordingly, on the afternoon of October 4, all channels that were mistakenly deleted for "Spam and Fraudulent Behavior" reasons were fully restored, and access to paid memberships was also restored.

Chieu ngay 4.10, YouTube da khac phuc su co va khoi phuc hoan toan tat ca cac kenh bi xoa nham vi ly do “Thu rac va Hanh vi lua dao“. Anh: AFP
On the afternoon of October 4, YouTube fixed the problem and completely restored all channels that were mistakenly deleted for the reason of "Spam and Deceptive Behavior". Photo: AFP

However, some users reported that they were still experiencing playlist loss even after restoring their accounts. YouTube representatives explained that this was just a delay and that all content would be fully restored in the near future. YouTube promised that all content, including saved playlists and videos, would be restored soon.

Additionally, users are encouraged to contact YouTube support if they still encounter account-related issues or missing content after restoration.

YouTube also allows users to file an appeal if they believe their account was deleted or banned incorrectly. Some people have tried this method and reported that their accounts were fully restored after filing an appeal.

This incident is considered a serious error on YouTube's part. Currently, the company does not have further details about the cause of this incident, but they are working to fix it to bring the best experience to users.

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