On January 2nd, after a series of mixed reactions to Zalo's user data collection regulations, this social network was absent from many application rankings on the Apple AppStore and Google CH Play platforms.
According to Lao Dong's records, on January 2, the Zalo application no longer appeared on the ranking of popular free communication applications of the CH Play platform, where messaging applications such as Viber or WhatsApp, Telegram, Messenger are still in the top.
On the ranking of popular free social applications, Zalo also does not appear while TikTok and Facebook are leading.
Meanwhile, the Zalo application is still leading the ranking of the most revenue-generating communication applications on Google's CH Play platform. This application is also ranked 6th in the list of the most revenue-generating applications on the CH Play platform in Vietnam.
On Apple's AppStore platform, the Zalo application still appears but does not hold a high position. In the ranking of free social networking applications of the AppStore, Zalo ranks 7th, while the top position belongs to WhatsApp.
Notably, this application is still on the list of the most popular applications in the Vietnamese region on the AppStore. This shows a clear difference in the trend of using applications of iOS and Android operating systems users in Vietnam.
Currently, the Zalo application on Google's CH Play platform is rated 4.0/5 stars with more than 100 million downloads and 2.4 million reviews, but has recorded a series of low ratings (1 star) recently. These reviews appear coinciding with the outbreak of controversy over terms related to collecting user personal data.
On Apple's AppStore platform, the Zalo application only received a rating of 2.0/5 stars with about 302,000 reviews. The most recent reviews also recorded a series of 1-star reviews due to collecting user personal data.
