ISO is not only a certificate but also a foundation for operation
From the very beginning, the leaders of Sao Bac Dau have identified: International standards such as ISO are effective tools for risk management, improving customer satisfaction, complying with the law and increasing competitiveness. Not only applied formally, ISO principles have been internationalized into a set of operating standards suitable for the characteristics of the IT industry where flexibility and speed are top priorities.
The company is always aware that when managing a company based on instructions from international standards on management systems (HTQL) issued by ISO, it helps the company identify early/evaluate/manage risks better for service quality management activities, enhance customer satisfaction as well as ensure information security for SBD's insiders/partners/customers and especially ensure compliance with the Laws of a Business.
ISO standards always update management/ governance trends to meet all management needs according to international standards, for example, for AI technology, in 2023, ISO issued chuan 4 2001 - the first international standard for AI clinics shared a representative of ISO Bac Dau Star Association.
From challenges to efforts to overcome limits
ISO requires discipline, while the technology industry requires flexibility and continuous improvement. How can the consulting team - deploy integration to develop quickly and harmoniously between systems provided by many different units, while not disrupting the control process?
The Korean star solved this problem by building a highly adaptive internal standard set, based on ISO but adding "technology-based flexibility". Tools such as CRM, project management software, after-sales service desk, etc. help ISO become a natural part of the process of providing integrated services for Bac Dau Star.
With ISO 27001, security is no longer the sole responsibility of the technical department. In the context of increased cyber attacks, data leaks and communication security crises, maintaining ISO 27001 as a "shield" to protect businesses from unpredictable damage.
Unlike many places that are "finished and left there", Sao Bac Dau applies ISO to each KPI, the process of selecting suppliers, and evaluating human resource efficiency. The ISO framework is closely linked to each indicator of employee performance assessment, process operation, and supplier selection. It is the "ry legalization" of ISO that has helped businesses improve internal efficiency, reduce errors, increase trust in the eyes of major partners - especially international partners with strict requirements on security and compliance.
Achievements after 15 years: Trust - Platform - advantage
ISO is not a destination. It is the foundation for us to confidently develop sustainably in the era of AI, cloud, big data Chairman of the Board of Directors of Sao Bac Dau commented.
After nearly two decades of living with ISO, the most valuable thing is not a certificate, but internal and external trust, built every day, from security checkmails, from controlled onboading processes, to each project being analyzed and risk assessed.
In the technology industry, speed is an advantage. But sustainability, stability and reliability are the foundation for going the long way. For Bac Dau Star, more than 15 years of working with ISO is not only a testament to its capacity - but a journey demonstrating the bravery of a Vietnamese technology enterprise ready to enter the digital age, the era of AI, Cloud, BlockChain and big data. Thanks to that, businesses are not only steadfast in the face of fluctuations but also possess a foundation for sustainable development and long-term growth.
