At the Conference on summarizing the work in the first 6 months of the year and deploying the work tasks for the last 6 months of 2025 of the Home Affairs sector held on the morning of July 25, Director of the Department of Home Affairs of Thai Nguyen province Nguyen Quoc Huu shared that Thai Nguyen has completed the arrangement of Public Administration Service Centers at both levels.
The provincial level has 2 facilities (in Phan Dinh Phung and Duc Xuan wards); the commune level has 100% of units established with Centers, of which 58 units have 1 point, 34 units are arranged with 2 or more points.
However, according to Mr. Nguyen Quoc Huu, the Public Administration Service Centers in some communes are lacking infrastructure and equipment such as scanning machines, tree numbers, surveillance cameras, etc.
The handling of public assets is difficult due to large volumes, urgent progress, and related laws are not synchronous, localities must allocate significant financial resources to renovate and relocate headquarters, and purchase means to serve the operations of commune-level authorities.
The work of arranging cadres, civil servants, and public employees is facing problems in structure and a deep shortage of specialized human resources, especially in communes in disadvantaged areas...
The work of editing and digitizing archival documents still has many backlogs: about 40,268 meters of price (20.775 meters of price at the provincial and district levels; 19,493 meters of price at the commune level). Digitization is facing difficulties due to lack of human resources, equipment, software and documents that have not been scientifically edited according to regulations.
After listening to the sharing of the leaders of the Department of Home Affairs of some localities, Minister Pham Thi Thanh Tra assessed that the current prominent issue is the operation of Public Administration Service Centers.
According to the Minister, most localities are facing many difficulties and obstacles, focusing on three main factors: Technical infrastructure, software and the team of cadres, civil servants and public employees directly operating.
In the immediate future, localities are having to flexibly mobilize resources such as youth volunteers, support businesses... to maintain operations.
"This is a top issue, where people can easily measure the operational efficiency of commune-level government" - the Minister said.
The Minister of Home Affairs also raised concerns related to public service units, the Minister emphasized the need for careful research to unify the organizational model.
"It is impossible for each industry to have a decree - education, health, culture in each place in a different way. There must be a general decree of the Government to cover the entire organization and management of public service units" - the Minister emphasized.
Regarding policies, the Minister shared that the Ministry of Home Affairs is focusing on solving two major problems, which are:
Review all allowance regimes for commune-level cadres and civil servants - especially those holding leadership positions and positions.
Handling the problem of regional allowances and special allowances in the context of post-arrangement, the whole country still has 10,035 commune-level administrative units. How to calculate allowances appropriately, fairly and ensure policies is an urgent problem.
"We are trying to complete the calculation plan to promptly meet practical requirements" - the Minister said.
The Minister also noted that the current arrangement at the commune level is not simply a consolidation, but the establishment of a new administrative unit, with the requirement of a new organizational apparatus, new leaders, ensuring standards and conditions. The machine cannot gather old cadres, but must rely on their capacity and job position to meet the requirements of the new model.
"This is a new model, without precedent, so it cannot be perfected. We just do it, remove any problems, adjust them wherever they are difficult, share experiences with each other to operate smoothly and effectively" - the Minister emphasized.
