On July 23, the People's Committee of Dong Nai province issued a document requesting departments, branches, sectors and People's Committees at all levels to focus on synchronously implementing many important tasks to improve the quality of service for people and businesses.
The Provincial People's Committee requested the Provincial and Commune Public Administration Service Centers to inspect and review the situation of " document brokers" at the Provincial and Commune Public Administration Service Centers.
In particular, focus on strictly handling cadres, civil servants and public employees who request additional documents and records outside of regulations, especially the requirement for people to have VNeID when submitting documents directly and the requirement to confirm or commit to the coincidence of information about the new administrative area with old information according to documents issued by state agencies.
Chairmen of People's Committees at the commune and ward levels should pay attention to and arrange sufficient human resources, facilities, and equipment for communes and wards to serve people in handling administrative procedures, in accordance with the scale and number of records received and resolved, especially for newly decentralized administrative procedures, authority determination or with a large number of records such as land, household registration, construction, etc., to ensure efficiency, avoiding overload and congestion.
In particular, it is necessary to carefully review and study the dossier receiving points at the Commune-level Public Administration Service Center, ensuring compliance with geographical conditions, population management, scale, number of administrative procedure dossiers according to regulations..., creating favorable conditions for people in accessing and performing administrative procedures.
Organize training on professional guidance, skills, and receipt and settlement of administrative procedures for commune-level cadres...
