According to the Inspectorate of Can Tho City, Vinh Thanh District has 11 specialized agencies and equivalents under the District People's Committee, with 11 commune-level administrative units (9 communes, 2 towns). The People's Committee of Vinh Thanh District assigned the Citizen Reception Committee and the District Inspectorate to directly advise and propose handling of complaints and denunciations.
In 2023 - 2024, the District Inspectorate mainly conducted inspections of the responsibility for receiving citizens, handling complaints and denunciations and preventing and combating corruption; inspecting the financial sector at school service units in the district. The cases of complaints, denunciations, recommendations and reflections of citizens are mainly related to land recovery, compensation, support and resettlement; there are no complicated, crowded, prolonged complaints, or excess grades.
Besides the advantages, Can Tho City Inspectorate pointed out the limitations. For the inspection, the inspection is not guaranteed on the inspection time limit; members of the inspection team have not reported the inspection results as prescribed; The Diary of the Inspection Delegation has not been fully recorded as prescribed.
Regarding the reception of citizens of the People's Committee of the commune, it has not fully recorded the contents of the petition and reflection of citizens in the citizen reception book; have not updated, adjusted the periodic citizen reception schedule of the Chairman of the CPC; have not opened the monitoring book, receiving applications; Not promptly assigned civil servants in charge of receiving citizens when transforming their working positions.
Regarding the handling of petitions, some petitions have not been processed in accordance with the content of the petition and the authority to resolve.
Regarding complaint and denunciation settlement, the settlement dossier has not yet met the deadline, and a decision has been issued to extend the verification time that is not in accordance with the complaint settlement process; the decision to settle complaints has come into legal effect but has not been enforced; there are records that have not been fully recorded according to regulations.
The handling of the complaint, extension of verification and issuance of the complaint conclusion are still slower than prescribed; the issuance of documents has not followed the prescribed confidentiality regime.
Regarding the above limitations and shortcomings, the responsibility belongs to the leader of the District People's Committee in charge, district inspection, district citizen reception committee, Chairman of Vinh Thanh Town People's Committee, Thanh My commune, Thanh Loc commune and relevant civil servants.
