According to the Hanoi Public Transport Management Center, from August 1, Hanoi Railway One Member Co., Ltd. and Hanoi Metro will pilot the system of electronic tickets, virtual tickets (non-physical tickets) for daily and weekly tickets on the two urban railway lines.
day and week tickets are set according to the customer's identification account, displayed on the mobile phone. The ticket will have information: full name, date of birth, time of use, ticket code, type of vehicle, route number and status of the passenger ticket.
Speaking to Lao Dong Newspaper reporter, Mr. Khuat Viet Hung - Chairman of Hanoi Metro Board of Members - said that the unit is ready to deploy a virtual ticket system. Currently, the use of virtual tickets is mainly done through phone applications. Metro Hanoi is proposing that the Hanoi Public Transport Management Center organize training for ticket sellers and ticket checks to be able to guide passengers to identify real and fake QR codes. In addition, there will be a separate registration form for passengers using daily and weekly tickets, different from those who are exempted from fees such as people over 60 years old...
According to Mr. Hung, the technical infrastructure has been deployed by the Hanoi Public Transport Management Center, so the implementation will be carried out according to the Center's plan. To prevent passengers from not being used to QR codes, Metro Hanoi will continue to use temporary paper tickets. Passengers can be completely assured when participating in the new service experience.
According to the Hanoi Public Transport Management Center, the application of virtual tickets will help save on ticket issuance costs, while improving user experience. Day tickets and virtual week tickets are valid immediately after customers successfully register, convenient for use and easy to look up travel history.
A valid ticket card will be displayed on the smartphone screen: the dynamic QR code automatically changes after every 30 seconds of countdown, along with the Tramoc logo that continuously flashes. In addition, the ticket card also displays full full name, date of birth, time of use and ticket code of the customer.
In contrast, an invalid card is when the screen does not display a dynamic QR code, or the code does not automatically change after 30 seconds as prescribed.
How to register, buy and use virtual daily and weekly tickets on the Cat Linh - Ha Dong metro lines (route 2A) and Nhon - Hanoi Railway Station (route 3.1):
Step 1: Access the App Store (for iOS) or CH Play (for Android) to download the "HN Traffic Card" application.
Step 2: Enter your phone number and OTP code to register for an account. After successfully registering, log in with the phone number and created password.
Step 3: Select the registration and ticket purchase section, select the subject, ticket type and means of transport as Metro.
Step 4: The system displays information corresponding to each ticket type. Select the type of ticket (day ticket, weekly ticket) to buy.
Step 5: Pay by scanning the QR code via the Mobile Banking application, corresponding to the ticket type and ticket price according to regulations.
Step 6: After successful payment, the system will notify and users can immediately use the ticket.
Step 7: When boarding the train, passengers present virtual tickets on the "HN Traffic Ticket Card" application so that station staff can check and assist in making the journey.
