Manpower Company believes that in today's competitive job market, good professional skills are not enough. Workers need flexibility, versatility and the ability to adapt quickly to changes. Cross-training is one of the methods to help workers cultivate those skills.
Cross-training is the process of learning and practicing skills in different positions or fields in the same organization, to increase flexibility, versatility and contribution value of employees.
This strategic approach also opens up opportunities for diverse experiences, helping workers develop a comprehensive mindset and build sustainable competitive advantages.
4 benefits of effective cross-training:
Increased adaptability
According to the ManpowerGroup Employment Trends Survey for the fourth quarter of 2025, 28% of employers in the Asia-Pacific and Middle East regions said that recruitment demand has increased sharply due to the need to update new skills to adapt to technology. Cross-training helps workers quickly grasp new jobs, meeting changing requirements from businesses or markets. This is an essential skill in the era of automation and digital transformation.
Improving promotion opportunities
Workers with experience in many different areas will clearly understand the operation of each position, functional department as well as how departments coordinate, and have a more strategic mindset. cross-training not only helps workers improve their skills practically but is also an important foundation for consideration for management positions.
Developing comprehensive soft skills
cross-training creates opportunities for you to experience a variety of working environments, projects or colleagues and partners from many different departments. This is also a great way to practice soft skills such as communication, time management, teamwork and problem solving. These skills are especially important as 74% of global employers said they are having difficulty finding candidates with the necessary skills.
Increasing attraction for employers
A CV with experience in participating in cross-training proves that workers proactively develop multi-skill capacity. This helps workers stand out in the eyes of employers, thanks to their ability to adapt quickly, take on many roles and create value beyond the scope of work. Don't forget to clearly include cross-training experiences in your CV to increase interview and promotion opportunities.
