"Dirty information" surrounds the labor market
General Director of Viet Thanh Human Resources Joint Stock Company Mai Si Ngoc said that the enterprise is currently facing many difficulties in labor selection. This is a common difficult problem that many enterprises operating in the labor export sector face.
Although businesses are licensed by the Department of Overseas Labor Management (Ministry of Home Affairs) and organized selection through many channels, they currently have to compete directly with individuals and brokerage organizations that are not licensed.
They are local people, combining orders from many companies, so orders are very diverse. Authentic businesses cannot promote and paint like these brokerage units, said Mr. Mai Si Ngoc.
On the other hand, spontaneous brokerage activities are the reason why the cost of working abroad is pushed up. Therefore, this unit recommends that the authorities need to have a strict management mechanism, even requiring consultants to be trained and granted practice certificates as in the real estate sector.
More worryingly, workers are increasingly immersed in chaotic information. "Workers fall into an information matrix, not knowing where the legitimate business is... Information on social networks I consider to be like dirty information" - Mr. Mai Si Ngoc shared and admitted that while businesses have difficulty conveying accurate information through official channels.
Director of MD Vietnam Company Nguyen Duc Viet also commented that this brokerage force operates very deeply at the grassroots level, often directly approaching workers and even "running businesses". He said that when candidates come to the company, businesses are required to present full legal documents, but "in the locality, they only need to say a few sentences in advance to be done".
According to him, local brokers are expanding their influence in many markets, from Japanese engineers, short-term programs in Germany, to South Korea (E7, E7.2). Not only competing for resources, they can also overcome businesses by connecting directly with receiving units abroad.
They sent us the source first, then they connected directly with the factory owner on the other side and came back to ask the question that the business only needed to do procedures for them. At that time, the enterprise almost no longer had the right to decide," Mr. Viet was upset.
Building an application to block illegal brokers
Faced with this situation, Mr. Vu Truong Giang - Acting Director of the Department of Overseas Labor Management (Ministry of Home Affairs), said that the illegal brokerage situation had been identified for 5-6 years.
According to Mr. Giang, this brokerage force was initially just a collaborator of a business, but when the business could not control it, they quickly grew stronger, linked with the locality and completely surrounded all workers, controlling the business.
To overcome this, the management agency has coordinated with the Japanese side to build an overseas employment application DOLAB-JICA allowing employees to connect directly with businesses and view approved contracts on the phone. "No matter how much you invest, brokers cannot interfere in this matter," said Mr. Giang.
According to Mr. Giang, when the application works effectively, the fees of up to 40% that brokers enjoy will be eliminated, reducing the burden on workers. At the same time, the Ministry will coordinate with the Ministry of Public Security to establish an inspection team to strictly handle cases of illegal recruitment. Workers can update their training process, feedback when abroad, skills before returning... and the app will connect with their domestic unit to help them find a next job.