Public services
Public Administration Centers do not collect paperwork for 25 public services
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From October 1, Public Administration Service Centers at all levels will not collect paper documents for 25 essential public services.
The requirement to re- Provide documents when re-implementing administrative procedures is about to be removed
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In the future, people and businesses will not have to provide information and documents that have been accepted when successfully performing previous administrative procedures.
Arrange cadres and civil servants to support people in performing online public services
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The Government requires the Provincial People's Committee to direct the Public Administration Center and the one-stop department to arrange cadres and civil servants to support people in performing online public services.
Hanoi reforms public services - more convenient, friendly, closer to the people
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From August 1, 2025, Hanoians when coming to public administrative service points have begun to experience 15 completely free utilities - from Wi-Fi, drinking water, legal consultation to reception robots guiding procedures. Not only a change in form, this model is contributing to shaping a new image of a friendly and civilized administration, considering people as the center of service.
Can Tho receives nearly 48,000 administrative procedure settlement records
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Can Tho - From July 1 to 23, Can Tho City received nearly 48,000 administrative procedure records via the public service system.
Can Tho pilots public services for unemployment insurance procedures
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Can Tho - The city delegates authority to the administrative accounts of the Department of Home Affairs and the Employment Service Center to handle administrative procedures for unemployment insurance.
In 2026, the rate of people satisfied with online public services will reach at least 95%
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According to the plan, in 2026, the rate of people and businesses who are satisfied with using online public services will reach at least 95%.
Hanoi Police guide online vehicle name changes on the Public Service portal
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Hanoi - City Police instruct people to conduct transactions to transfer electronic ownership of vehicle services on the Public Service Portal.
Digital education Binh Dan squad helps people easily access online public services
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Can Tho - The Digital Legal Education Team supports people to complete administrative procedures online, making procedures faster and easier.
Hundreds of young people in Ho Chi Minh City support the operation of the two-level government model
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HCMC - Hundreds of young people in the city participate in supporting the operation of the 2-level government model and providing online public services at the grassroots level.
Deputy Minister of Public Security proposes to avoid leaking information at the Public Administration Service Center
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The Deputy Minister of Public Security requested functional units to coordinate to ensure security and safety, avoiding information leakage at the Public Administration Service Center.
Prime Minister urges localities to ensure smooth operation of the two-level government model
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The Prime Minister requested that 100% of online public services of provinces and cities before the merger must be integrated on the National Public Service Portal smoothly.
Thanh Hoa exempts online public service fees
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Thanh Hoa province has passed a resolution to exempt all fees and charges when people and businesses complete administrative procedures online.
Improving the quality of Public Administration Service Centers at the provincial and commune levels
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The Deputy Prime Minister requested, guided and urged localities to improve the quality of activities of the Public Administration Service Centers at the provincial and commune levels.
From July 1, the Provincial Public Service Portal will officially close
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Notice requiring the Government Office to complete the upgrading of the function of the National Public Service Portal; close the provincial-level Public Service Portal interface from July 1, 2025.
